Frequently Asked Questions
What is a unique code?
12 digit unique codes can be found on specially marked packages of SPLENDA® Sweetener Products. These codes will unlock access to Exclusive Savings, Weight Management Virtual Coaching, and the HEALTHSIMPLE® Program Meal Manager.
How do I get a unique code?
You can purchase the specially marked packages of SPLENDA® Sweetener Products beginning in January 2012 at your local grocer or mass retailer. The packages will clearly indicate on the front of the package that they include exclusive savings and offers from the HEALTHSIMPLE® Program.
Do coupons for the SPLENDA® Sweeteners expire at the end of the month?
You’ll receive a coupon every month to print and take to any store you choose. The coupons expire at the end of every month, but don’t worry because as long as you are an active member, you will automatically have access to your next month’s coupon for SPLENDA® Sweeteners.
What do I do if I forget my log in information?
Please click on the link below to be directed to the “Forgot Password” page to receive your account information via email.
www.healthsimple.com/forgot-password
Where can I use the SPLENDA® Sweeteners coupon?
Once you print out the coupon, it can be used in any store that carries SPLENDA® Sweeteners.
Are there any calories in SPLENDA® Brand Sweetener (sucralose)?
No, SPLENDA® Brand Sweetener (sucralose) does not contain any calories. All SPLENDA® Sweeteners contain SPLENDA® Brand Sweetener (sucralose). Like other no-calorie sweeteners, the granulated and packet products contain small amounts of carbohydrate (less than 1 gram per serving) to provide needed volume and texture. These common food ingredients, which include maltodextrin and/or dextrose, add so few calories per serving that all SPLENDA® No Calorie Sweeteners meet the Food and Drug Administration's criteria for no-calorie foods (<5 calories/serving).
Is the HEALTHSIMPLE® Program only for United States residents?
Yes, the program is only for United States residents at this time.
Do I have to have access to the Internet to participate in the HEALTHSIMPLE® Program?
Yes, you must have Internet access to participate in the HEALTHSIMPLE® Program.